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This document aims to explai= n the installation and rollout of GIS related software by NTLIS. Support an= d what to do when there is a problem with your software are also included. = This information is targeted at Northern Territory users only
NTLIS deploys a myriad of GIS related software which assists NTG users i= n their eveyday work. The installation of GIS software within NTG is comple= ted in partnership between NTLIS and NTG Desktop Services. NTLIS also assis= ts other business divisions to explore the potential for using GIS software= in their everyday work processes.
NTLIS is responsible for:
NTG Desktop Services assists NTLIS with the deployment and installation = of GIS software to NTG Assets by
Post NTLIS rollout, all GIS software is available to NTG GIS users throu= gh NTG Desktop Services. It is essential that approval be given = by your Manager or Cost Code Manager there are financial implications. NTLI= S also monitors this usage per user/asset for maintenance invoicing pu= rposes.
The following is a recommended procedure for users to follow when there'= s a new GIS software request:
Existing users needing GIS software re-installations, that are outside t= he GIS rollout process, should make an EPASS request as indicated above. If= they encounter problems with this ePass entry they can contact the NTG Hel= pdesk (x44311) directly.
The current GIS software available for deployment is documented in= NTLIS GIS Software Packages Available at t= he NTG Service Centre to assist users to identify the correct vers= ions available for deployment.
Most often the installation process will be undertaken remotely or inter= actively by a Field Technical Officer. It is up to him/her to contact = GIS Support (ph 8995 5311 or GIS.Support@nt.gov.au ) if they experien= ce installation difficulties.
Information you need at the time of an ePass request includes the follow= ing:
You will be given a transaction referenced number, followed by an SD inc= ident email approval by the nominated Delegate
Important Notes
<!--[if !supportLists]-->1. <!--[endif]-->Aside from the ESRI ARCGIS 9.3 s= oftware, all recent GIS software deployed by NTLIS can be remotely deployed= /installed on user=E2=80=99s machines.
<!--[if !supportLists]-->2. <!--[endif]-->If you=E2=80=99re a new user of = the software, you need to have approval from your Authorising/Cost Code Man= ager as usage of GIS software has a financial impact on your Department
As NTG Desktop Services install all GIS software, any problems (incl=
uding licensing) after the software installation must be directed to Deskto=
p Services through EPASS. NTG Desktop Services and NTLIS are in constant di=
alogue to address installation issues and are always finding ways to improv=
e the process
If you are unsure on what to do, contact us at x55311 or via email= GIS.Support@nt.gov.= au
Need assistance to complete a task or not sure how something works? Cont= act GIS Support on 08 8995 5311 or GIS.Support@nt.gov.au
Licensing is limited and is available to those who purchase it. All inst= alled software must be licensed. Each financial year, NTLIS sends invoices = to Cost Code Managers based on software licenses or usage.
There are two different types of licences available
All licensing agreements for software is determined at the time of insta= llation testing by NTLIS based on licenses purchased by the Departments or = their contribution to usage
Click here= for a list of GIS Software which is installed by NTG= Desktop Services or NTLIS
Click here